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How do I choose which products a question appears on?

Each question can appear on a single product, on several, or across your whole catalogue.

In the question form, look at the Product Assignment panel on the right:

  • All Products — the question shows on every product page. Use this for shipping, returns or warranty questions that apply store-wide.
  • Specific Products — tick the products it applies to. Use this for questions about fit, materials or compatibility.

Product assignment options on the question form

When a shopper submits a question from a product page, it is automatically assigned to that product.

note

Changing the assignment updates the storefront immediately — there is no cache to clear.

You can install Product Question & Answer for Magento from here.

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