📄️ Setup and make it working
How do I set up ‘Product Questions & Answers’ and make it working?
📄️ How to Add a Question in the Askify App
Learn how to easily add questions and answers to your Shopify store using the Askify app. This step-by-step guide helps you create product-specific Q&As, including image uploads, answer management, category tagging and status control.
📄️ Which customers can ask questions?
How do I decide which customers can ask questions on using this askify app?
📄️ Who Can Like or Dislike Questions in the Askify App?
Learn who is allowed to like or dislike questions on the Askify App and how you can manage these settings. By default, only logged-in customers can interact using like or dislike options for security. This behavior can be customized in the Askify App settings under the "Customization" section.
📄️ Receive notifications on multiple email addresses
How can I receive notifications on multiple email addresses when a new question is posted on Askify App?
📄️ Update questions visibility at storefront
How do I decide whether to make an answer publically visible or not on Askify App?
📄️ Enable disable email notification on new question
Is there any ability to stop notification when a new question gets posted on Askify App?
📄️ Integrate MailChimp
How do I integrate MailChimp On Askify Questions & Answers App?
📄️ Post a question myself
How do I post a question myself on Askify App?
📄️ Delete questions & answers
How can I delete questions & answers in the Askify app?
📄️ Notify the questioner when an answer is posted/updated
Can I decide whether to notify the questioner when an answer is posted/updated or not in Askify App?
📄️ Import/Export Questions & Answers
How do I import/export the questions & answers in Askify App?
📄️ Enhance Customer Support with AI-Powered Answer Generation in Askify
Discover how Askify's AI-powered answer generation feature helps merchants respond to customer queries quickly and efficiently. By analyzing product details and previous responses, AI generates accurate and relevant answers, saving time and improving customer experience.
📄️ Enhance Customer Engagement with AI-Generated Responses
Discover how Askify’s AI-Powered-Q&A feature helps merchants generate smart, accurate, and engaging responses to customer queries. Learn how to customize AI-generated answers by selecting different tones, including Human, Expert, Playful and Professional, to align with your brand’s voice.
📄️ Add FAQ widget on product pages
How to add FAQ widget on product pages using Askify App?
📄️ Uninstalling Widgets Manually
How can I uninstall the widgets manually or using theme blocks if they were installed on my online store in Askify App?
📄️ Askify: Plans & Pricing Guide
What are the key features of the Basic and Advanced Plan for Askify Questions & Answers App?
📄️ Setup manually Q&A block
How to setup manually Q&A block instead of theme app block
📄️ Migrating from Old Frontend to New Frontend in Askify App
Learn how to seamlessly migrate from the old frontend to the new frontend in the Askify App, designed for improved stability and faster performance. Follow our simple steps to update your Shopify store and enhance user experience. For assistance, contact us at support@appifycommerce.com.
📄️ How to Enable or Disable Language Translations in Askify App
Learn how to enable or disable language translations in the Askify Shopify App. Manage multilingual Q&A content easily with simple steps under the Translations tab. Available in the Professional Plan.
📄️ How to Edit Translations for a Specific Language in Askify
Learn how to edit translations for specific languages in the Askify app on Shopify. This guide walks you through accessing the translation editor, modifying content and enabling languages for multilingual support on your storefront.
📄️ How to Link an FAQ Page Using the “Add FAQ Link” Block in Shopify
Learn how to connect your FAQ page in Shopify using the “Add FAQ Link” block. This guide walks you through customizing your product page and linking the FAQ section easily through your theme editor.
📄️ How to Use Filters in the Askify – Questions & Answers App
Discover how to use the filter options in the Askify Q&A app to sort and manage questions efficiently. Learn how to search, filter by category and adjust page size for better question management.
📄️ Manage Product-Specific Questions Easily with Askify
Learn how to use Askify's Product-Wise Q&A feature to manage customer questions on individual products. Track total questions, published responses and replies—all in one place.