Tag: FAQ

Where do I get support in case of any trouble setting up app or have any query regarding app?

We are here to help 😊 You can email us on support@appifycommerce.com any time if you find any query or any difficulty regarding app. We offer support on weekdays (Monday to Friday) from 10:00 AM to 8:00 PM IST. Get the Smart Cross Sell app from here


May 30, 2021 0

Which steps should I follow after uninstalling the app?

1. Remove {% include ‘Appify_pp’ %} from theme.liquid 2. Delete Appify_pp.liquid from Snippets folder 3. That’s it 😊 Get the Smart Cross Sell app from here


May 30, 2021 0

How does the app handle analytics?

The app, at the moment, displays analytics for “Clicks per product” and “Clicks per day (for all products)” for maximum of last 30 days. Get the Smart Cross Sell app from here


May 30, 2021 0

How “Add to cart” button and minimum quantity works?

The minimum quantity is only applicable to products inside the bar. If the “Add to cart” button is enalbed, It will add the given quatity to the cart otherwise one quantity by default. Get the Smart Cross Sell app from here


May 30, 2021 0

Is it possible to re-arrange products in the order I want to display them?

Yes. The app provides the ability to change the order for your selected products by dragging and dropping them. Get the Smart Cross Sell app from here


May 30, 2021 0

How do I hide promoton bar from specific customer?

From the app dashboard > Restrict users, you can add specific customer tags for which you want the bar to be hidden. You can check the “Only Login customer can see” checkbox if you want to hide the bar from non-logged-in customers. Get the Smart Cross Sell app from here


May 30, 2021 0

When should I enable auto-scroll?

If you’ve selected more than 5 products and enable auto-scroll which scrolls all products one by one. Enable it from from the app dashboard > Advanced settings. Get the Smart Cross Sell app from here


May 30, 2021 0

How do I change the animation style for products?

You can set the animation style from Bounce, Fade, Pulse, Shake, Swing, Tada, Jello or Zoom from the app dashboard > Advanced settings. Get the Smart Cross-Sell app from here


May 30, 2021 0

How do I change the animation style for the promotion bar?

You can set the animation style from Bounce Down, Fade In, Fade Up, Fade Down, Flip, Slid Up, Slid Down or Light speed from the app dashboard > General settings. Get the Smart Cross Sell app from here


May 30, 2021 0

How do I change the position of the promotion bar?

You can set the position of the promotion bar to either top or bottom from the app dashboard > General settings. Get the Smart Cross Sell app from here


May 30, 2021 0