When you install the app, it will automatically ask you to do every setup on "More > App Integration" page with all necessary
Please follow each instruction to make the app working properly. Please check below image.
On Product page, Customer will find "Ask a Question" button. By pressing this, a form will open and customer can ask question depending on settings of the app.
From home screen, under "More > Settings", you can find a toggle button with "Only login customer can ask question?".
It is set default to "ON" but if you want to offer everyone the ability to ask question, set it "OFF".
For security purpose, We allow only logged in customers to vote a question. you cannot change this setting from anywhere.
Yes, Under "Settings screen > Support Team Email(s)" section, you can enter as many comma separted valid emails as you want.
Under Answer screen, you will find a tick box to make answer public.
By default it will remain untick. tick it if you want it to be visible to all.
Yes, Under "Settings screen > Storefront Settings" section, you will find a toggle button "Get email notification on new
It is set default to "ON" but if you want to stop notification, set it "OFF".
1) Go to MailChimp Integration Screen.
2) Copy and paste your MailChimp API Key and List Id under which you want to sync all customer data.
3) Click "Connect".
1)To get apikey
Login to your MailChimp account via http://mailchimp.com
Once logged in to MailChimp, click on the Account Name at the top of the left hand side bar and select Profile.
Click on Extras and a drop down will appear. From here, select API Keys.
Under Your API Keys you’ll find your API Key listed in the table below.
2)To get listid
Navigate to the Lists page.
Click the drop-down menu next to the list you want to work with, and choose Settings.
Click List name & defaults.
Find the List Name heading and look nearby for the List ID.
1) Go to "More > Add a Question".
2) Select a product regarding which you want to post a question.
3) Enter your question in Question box.
4) Write an answer in Answer box.
5) Leave "Make it public" tick ON.
6) Click "Save".
7) Go to particular product page and you will find your question posted there with answer.
Yes. Customers will be able to sort questions by most recent or by most helpful. All question will be sorted by most recent by default.
Under Answer screen, you will find a tick box to notify questioner about answer.
By default it will remain tick.
Untick it if you don't want questioner to notify about the answer.
We are here to help :)
You can email us on Support@appifycommerce.com any time if you find any query or any difficulty regarding app.